This #5 Hornby bus was running 11 minutes late. That by itself is frustrating enough — but for some, the impact can be much more serious.
Maybe it’s a teenager being late to their first job interview, grandparents missing a long-awaited hospital appointment, or shift workers missing their connecting bus and losing hours of pay.
Come October, I’ll be pushing for more reliable, better-connected bus services. Public transport should work for everyone.